Punjab Police’s Citizen-Centric Policing Strengthens Public Trust, Creates Secure Environment for Industry and Investment
Punjab Police is setting new benchmarks in modern-day policing by strengthening the bond between citizens and law enforcement while creating a safe and secure environment across the state. Ludhiana, Punjab’s industrial hub, is emerging as a prime example of this citizen-centric approach, with leading industrialists and residents acknowledging the visible improvements in policing, community engagement and crime prevention initiatives.
Under the leadership of Punjab Director General of Police (DGP) Gaurav Yadav, Punjab Police has intensified efforts to ensure a crime-free atmosphere, earning appreciation from people across different sections of society. From swift action against criminal activities to strengthening community policing, the force has focused on building public confidence and fostering a sense of security among citizens.
Ludhiana-based industrialist Anmol Sood highlighted the positive impact of policing on the business community and said, “Through business perspective, Punjab Police has helped us a lot to provide a sense of security. I remember, there was an incident, when some goons tried to grab our land and the police reacted within minutes. This is just one example of many good works being done by the police. The kind of community policing being done here in Ludhiana is not only appreciable, but its outcome is also very helpful for the residents.”
His brother and business partner Sanchit Sood said the visible decline in criminal activities has reinforced public confidence in law enforcement. “We no longer hear cases related to extortion calls in the state. It’s the outcome of several operations launched by the local police under the supervision of DGP Gaurav Yadav. The police are ensuring community policing, swift action and every possible measure to provide a hassle-free living environment for everyone in the state.”
Sharing the broader vision behind Punjab Police’s initiatives, DGP Gaurav Yadav said, “The Punjab Police is committed 24x7 to the welfare of the state and its citizens. We have developed a good rapport with people from different walks of life through various programs. From using Artificial Intelligence (AI) to conducting open-dialogue events, Punjab Police is reaching out to every citizen to develop a sense of security.”
The growing confidence of industry in Punjab’s law-and-order environment comes at a time when the state is witnessing significant investment inflows. Punjab has attracted investments worth ₹57,000 crore over the past year, emerging as one of India’s most promising investment destinations. The safe and stable environment created by Punjab Police has played a vital role in supporting economic growth and encouraging new investments.
Punjab Chief Minister Bhagwant Singh Mann has also been actively engaging global investors to strengthen Punjab’s industrial ecosystem. During his visit to the Netherlands, he invited NXP Semiconductors to explore setting up a research and development centre in Mohali as part of the state’s efforts to attract investment in the electronics and semiconductor sector. Similarly, Navrattan Cement Industries recently announced an initial investment of ₹250 crore to establish a green cement manufacturing unit in Rai Majra village of Rajpura.
Subhash Chander Ralhan, President of the Ludhiana Hand Tools Association (LHTA), said the prompt response of Punjab Police has significantly improved the sense of safety among residents and businesses. “We have hundreds of people working for us, and it’s not easy to provide a safe environment to everyone. The city has witnessed a dip in snatching cases. We had requested for an extra layer of security to stop the crime in our locality, and the matter was solved within no time. Such quick actions are enough for citizens to earn full faith in the police.”
Industrialist Arun Sharma, who has been running his business in Ludhiana for nearly four decades, also appreciated the transformation in policing. “I have seen both dark and good times, but the current policing in the state is something appreciable. The fear of approaching the police with a problem is long gone, and the swift action towards solving the problems is something helpful.”
Further strengthening its technology-driven policing framework, Punjab Police recently operationalised an Integrated Command and Control Centre (ICCC) in Ludhiana. The facility integrates traffic monitoring, police control room operations and surveillance systems under one roof, enabling faster response times and improving investigative capabilities.
Ludhiana Commissioner of Police Swapan Sharma said the force remains committed to ensuring public safety through constant engagement with citizens and proactive policing measures. “Punjab Police is one of the most courageous forces in the nation, dedicated to the welfare of the masses. The entire force functions round the clock, and we are planning massively towards achieving our aim of a ‘Safe Punjab, Successful Punjab’. Modern-day policing needs community participation, and the best the citizens can do is to pass on the information. The moment information comes, the police act.”
Highlighting efforts to deepen public participation, he added, “Through various projects, we have involved citizens for an open dialogue. The police are conducting various meetings with morchas, schools, doctors, businessmen, NGOs, and many others to have better communication and solutions to their problems. Getting feedback from the public helps us get better with each passing day.”
Punjab Police’s campaign against organised crime has also yielded significant results. Despite the challenges of policing a border state, the force has aggressively pursued criminal networks through Operation Gangstran Te Vaar, aimed at dismantling gang syndicates and disrupting their activities.
Explaining the broader objectives of the operation, Swapan Sharma said, “The gangsters themselves are sitting in safe havens and lure young Punjabi youth to carry out their illegal work. Punjab Police, in the last four months, has launched a massive operation against criminals. In my view, I would suggest that youngsters study, contribute to the country’s growth and think about their own lives. This operation has helped the people of the state revive their bond with the police. The operation is not only limited to arresting criminals but also helps Punjab Police strengthen its intelligence and surveillance capabilities while providing a greater sense of security to citizens.”
